Contact

We respond to all enquiries within 2 business days.

๐Ÿ’ฌ General support

Questions about the app, your account, or your guardian setup.

support@kavachprotect.com

๐Ÿ”’ Privacy enquiries

Exercise your rights under DPDP Act 2023 โ€” access, correction, or deletion of your data.

privacy@kavachprotect.com

๐Ÿ“ฐ Press and media

For press enquiries, interviews, or partnership discussions.

support@kavachprotect.com

๐Ÿšจ Scam reporting

Received a scam call or SMS Kavach didn't catch? Report it directly in the app using "This is a scam". Anonymous and instant.

Use in-app button for fastest response

Response times

We aim to respond to all enquiries within 2 business days. For privacy requests, we respond within 7 days and complete all deletions within 30 days as required by the DPDP Act 2023.

Registered address

Kavach Protect
Hyderabad, Telangana, India

Frequently asked questions

Is Kavach free?

Yes โ€” full protection for your first 6 months at no cost. No credit card required. After 6 months a small subscription keeps guardian alerts, AI threat updates, and neighbourhood alerts running.

Does Kavach record my calls?

No. Android does not allow third-party apps to record call audio. Kavach analyses calls using metadata only โ€” the number, timing, and carrier verification signals. No audio is ever captured.

My elderly parent needs this. How do I set it up for them?

Install Kavach on their phone, add yourself as their guardian, and enable Senior Safe Mode in Settings. You will receive alerts for every suspicious call they receive, every scam SMS detected, and if they have been on a suspicious call for more than 3 minutes.

I received a scam call. What should I do?

If you are on the call now โ€” tap the ๐Ÿ†˜ button in the Kavach notification. Your guardians will be alerted immediately. After the call โ€” tap "This is a scam" in the notification. Select the script the scammer used. Your anonymous report helps protect other Kavach users in your area.

Can Kavach see my WhatsApp messages?

No. Kavach uses Android's Notification Listener permission to detect when a notification arrives from WhatsApp, Telegram, or other apps. It checks only the source app name โ€” never the content of any message.

The app blocked a call I wanted. How do I allow it?

Go to Settings โ†’ VIP Allowlist โ†’ Add number. Numbers on your allowlist always ring through regardless of their fraud score.

How do I suggest a new feature?

Visit kavach.canny.io to suggest features and vote on what we build next. Premium subscribers' requests are reviewed weekly.